In dealing with customers, at Oktal Pharma, we nurture close relationships that enable us to monitor and listen to the needs and demands of our long-standing customers. We continuously invest in improvement of our business processes and continuous education and training of our employees in order to maintain the customer confidence and the reputation of Oktal Pharma as a reliable business partner.
PHARMACIES
Oktal Pharma operates with more than 1000 publicly and privately owned pharmacies in the Republic of Serbia.
OPTICIANS
In 2008, Oktal Pharma initiated a new business niche and started the collaboration with opticians.
HOSPITALS
The collaboration with hospitals is based on bidding for public tenders.
POLYCLINICS AND DOCTOR’S OFFICES
A share of our product range is supplied to polyclinics and doctor’s offices through partnerships.
In order to achieve the highest quality of service, we pay special attention to logistics processes, solutions and employees who perform day-to-day demanding operations and procedures regulated by the highest standards. We provide our partners and customers with the quality and safety in storage and delivery of products, setting the safety of the end user and the patient as our priority.
490 000 products
are issued annually from the warehouse and delivered to the addresses of customers and partners.
300+ units
are offered and distributed in the market.
800 m2
of total storage capacity according to the highest standards of good distribution practices.