About us

ABOUT US

Oktal Pharma Belgrade is one of the leading representation companies in the Serbian market.
Over 14 years we have been engaged in the representation of foreign pharmaceutical companies by providing the following services for their market products: registration, market research, import, procurement, storage, marketing, famacovigilance / vigilance / cosmetovigilance, wholesale and distribution.
Products promoted in the market range from medicines and medical devices to other products intended for preservation of the human health.
 

Oktal Pharma Belgrade represents over 20 pharmaceutical companies in the Serbian market.

The company continuously invests in the development of logistics capacities, technologies, processes and employees according to the requirements of the pharmaceutical industry in order to provide as efficient and quality service as possible to all users, partners and participants in the supply chain.

Oktal Pharma d.o.o. Serbia was founded in 2004 as a limited liability company for trade and privately-owned services. It operates with about 20 foreign suppliers and around 500 customers (pharmacies, wholesalers, private offices and polyclinics, health canters, hospitals, institutes and opticians) and distributes about 200 different items.

In order to ensure continuity of high quality business according to the requirements and expectations of business partners, customers, suppliers, patients, healthcare workers, employees and all other stakeholders, Oktal Pharma has developed and implemented a quality system in accordance with the requirements of EN ISO 9001: 2015 standards.

Since its founding, Oktal Pharma has been developing a partnership with foreign pharmaceutical companies offering marketing and sales services, market research, product registration, promotional activities, storage service, distribution and other logistical and administrative services in accordance with their needs.

The strategic partner of Oktal Pharma, with a share of 49%, is Walgreens Boots Alliance, a leading global company in the field of medical operations, wholesale of pharmaceuticals and healthcare products, of which Oktal Pharma is a member.
 

years of business excellence

affiliated companies

+

employed in OPH group

VISION

  • To build a strong and modern wholesale pharmaceutical company, capable of the highest goals in trade, distribution, representation and market research, as well as in the promotion of pharmaceutical and medical science in the region.


MISSION
 

  • Improving the quality of service and strengthening quality control in business operations to meet global standards
  • Understanding and meeting the needs and wishes of customers and providing greater value than its competitors
  • Education and satisfaction of employees in constant pursuit of total quality in business
  • Continuous learning and implementation of new know-how in operations and management of the company
  • Systematic monitoring and analysis of processes and activities in the environment, recognising our own environmental impact and, consequently, compliance of environmental impact with legislation.

Director of the Serbia Branch Office

The company is managed by the director who, thanks to her knowledge, experience and skills, plays an important role in organizing the business process

Aleksandra Čolić mag. Pharm, MBA Director of the Serbia Branch Office
She graduated from the Faculty of Pharmacy at the University of Belgrade. Since 2010 she has been employed at Oktal Pharma d.o.o. as Marketing, Sales and Procurement Director. In 2015 she became the General Manager of the legal entity Oktal Pharma Belgrade. Her interest in management and managing skills she broadened by attending the EMBA program at Cotrugli Business School in Belgrade. She is in charge of entire business process: organization, strategic planning and market access, P&L management, development, procurement, sales, marketing, human resources, representation of pharmaceutical companies and wholesale business.